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ITIL

ITIL 4 is the world's most widely adopted IT service management framework, used by organizations in over 150 countries. ITIL certifications establish a common language for IT service delivery and are required or preferred for IT operations, service desk, and ITSM leadership roles.

3 Certifications1 Paths

Certifications

foundational
ITIL 4 Foundation
ITIL-4-F$400
associate
ITIL 4 Specialist
ITIL-4-S$400
professional
ITIL 4 Strategic Leader
ITIL-4-SL$400

Career Paths

IT Service Management
6–12 months
The foundational IT service management path. ITIL 4 Foundation is the most widely held ITSM certification globally and establishes the common framework language for IT service delivery. ITIL 4 Specialist modules deepen expertise across specific service management domains.
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